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I said if you were sorry, I would get all my money back. I just wanted my money back so I can purchase an engine to get my truck back on the road. If they would've been honest and said engine is not ready, will be 3 weeks. Should tell you something is sketchy when the name is diesel quip doing business as diesel sales. They clearly have no idea what is going on. Then I got an email from ****** who says bearings were not installed yet. Then ***** said they had to keep 20% of the purchase price because when they sell this engine to another individual, they wouod have to put new seals and bearings in it again? What? That is the dumbest thing ive ever heard. Ad already states it was supposed to have new bearings and seals. It was Caterpillar’s answer to the LeTourneau Tournapull, the first-of-its-kind self-propelled scraper made in Peoria, Illinois, by former Caterpillar supplier, Robert LeTourneau.
#HEAVY QUIP INSTALL#
He told me that they can't give all my money back because they already opened the engine up to install bearings and seals. The first Caterpillar wheel tractor-scraper, called the Caterpillar DW21, was manufactured for heavy construction contractors. Sales lady ****** said bearings would be installed Wednesday, talked to *****, he said the bearings were already installed. Told them if I knew it was going to be 3 weeks, I never would have bought this engine. USA HeavyQuip Journal is the magazine for heavy-duty equipment and machinery specific for North American and Canadian markets as insiders in Construction. Close to 2 weeks later, they tell me they needed to order bearings for it yet. ITR products are produced within our own worldwide. Engine would ship within the week, just needed to be dynoed and shipped. ITR America Supplies Dealers in the US, Mexico & Canada with Heavy Equipment Replacement Parts. Ad clearly states "has" new bearings and seals. They lie, misrepresent, one person says one thing, another person says another. Responsible for warranty administration on all parts.Ĭultivate a strong product and market knowledge, as well as knowledge of the customer’s business and end use of material.Wish i could give a negative star review. Must possess good decision-making skills, be very organized and detail orientedĪbility to use a personal computer to look up parts and process standard business tasksĬoordinate with customers, operations, traffic, outside sales, purchasing and sales management to expedite or troubleshoot customer orders. Must be familiar with basic technical information related to heavy construction equipment to assist customers in their needs. Respond to customer inquiries via phone, fax or email by determining material availability, conformance to customer requirements, quoting prices, and providing a reasonable delivery commitment designed to obtain the customer's order or expanded order. Responsible for processing customer orders and responding to customer's inquiries, and questions regarding our parts and seek remedies to ensure customer satisfaction and ensuring all orders are processed by the end of the day.Ĭonducts sales of parts over the phone and over the counter.
#HEAVY QUIP PLUS#
This is a straight hourly job plus incentives. Undercarriage, GET (Teeth & Cutting Edges), repair parts for bulldozers, excavators, etc. Must have knowledge of heavy equipment parts. Heavyquip, the industry leader for aftermarket heavy equipment parts, is looking to invest and develop the right candidate to drive Parts and service sales for heavy construction equipment (Excavators, Pavers, Dozers, Mini Excavators, Skid Steers, Wheel Loaders, etc.).
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